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Keeping your personal information private is important to us.

The Health and Home Care Society of BC provides you with a broad variety of care services. To meet your needs and serve you well, we need to know personal information about you.

You, as an individual, have a right to know how we collect, use and disclose personal information. You have a right to expect that, to the best of our ability, your personal information held by us remains accurate, confidential and secure.

Our organization collects, uses, discloses and stores facts about you and your health. These facts are collected to help provide health care or payment for health care. They include:
  • Your name, address, and your provincial health card number.
  • Facts about your health, health care history and the health care that you have been given, and your response to the care you received.
  • Facts about payment for your health care.
  • Your preferences and your satisfaction with the care you received.

The Health and Home Care Society of BC is proud of our long-standing commitment to maintaining the confidentiality and security of personal information and has had policies and practices that protect the privacy of your personal information for some time. The federal government has now introduced legislation, the Personal Information Protection and Electronic Documents Act (PIPEDA) and the provincial government has introduced the Personal Information Protection Act (PIPA) that requires us to implement one more practice. We now require your signed consent to share your personal information with others involved in planning and providing your care.

If you would like to know more about how your personal information is collected, used, stored, and disclosed, ask the staff that are caring for you, or contact the Health and Home Care Society of BC office.

Ref: OCSA Guidelines: Simplifying Privacy: A Tool Kit for Community Care

Health & Home Care
204 - 3077 Granville Street
Vancouver, BC V6H 3J9

電話: 604-733-6614
粵語服務熱線:604-733-6615
傳真:604-733-6698
慈善稅務編號13082-8791-RR0001



家庭暫托中心
2711 East 49th Avenue
Vancouver, BC V5S 1K3
TEL: 604-327-9525
FAX: 604-327-9528
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